Template Usage

What DataCollect templates are available?

You can choose from more than 40 online DataCollect templates in five categories: customer satisfaction, market research, new product development, nonprofit and website feedback. Each DataCollect template includes expertly-written questions.

Can I edit the DataCollect templates?

Yes. Our online DataCollect templates come with pre-written questions that you can easily modify - add or delete questions or change the order of questions with one-click drag and drop. Also, insert page breaks and change the color (background, and questions & answer text).

Can I create my own DataCollect without a template?

Yes. You have the option to create an online DataCollect from scratch using our simple step-by-step wizard. Our free online resources provide helpful tips for creating your own DataCollect from scratch.

Can I add my logo to my DataCollect?

Yes. You have the option to insert your logo on the online DataCollect greeting or closing page.

What if I don't have an email list?

No Problem. It's time to get started! There are several ways you can collect email addresses. IBEM.BIZ provides a list building tool in the form of a sign up box to be put on your website. Your site visitors can sign up for your email list and their addresses are automatically imported in to your IBEM.BIZ account. You have access to this tool even in the free trial.

Other ways to collect would be to set up a guest register and have customers provide you with their email addresses that you will import in to your IBEM.BIZ account. Trade shows, conferences, purchases - any time you touch your customer, invite them to join your list.

Distribution

How do I activate my online DataCollect so my contacts can take it?

After you have tested your DataCollect-taken it to see it the way your respondents will see it-you will need to change the DataCollect status from "Draft" to "Live" so that the DataCollect can be taken.

How can I distribute my DataCollect to my existing contacts?

Once your online DataCollect is in "Live" status, you can distribute your DataCollect to your existing permission-based contacts through a personalized email invitation. The wizard will take you through the steps of identifying which contacts you want to receive the invitation. You also have the option of posting the DataCollect link on your website for online visitors to take your DataCollect.

How can I distribute my DataCollect if I do not yet have a contact list?

There are many creative ways of distributing your DataCollect. Provide a place for your visitors to take a DataCollect by putting a computer kiosk at a tradeshow or in your office/store. You can also place the Visitor sign-up box on your website to collect permission-based email addresses and follow it with an online DataCollect email invitation or simply place a link on your webpage.

DataCollect Results

How do I manage the responses I get from my online DataCollect?

Constant Contact automatically collects and presents results instantly with easy-to-read graphical displays, and data that can be refreshed and updated, around the clock. You have access to overall view or drill down view:

1. Overall Results
Quickly evaluate DataCollect results at-a-glance with friendly graphs. You can hide or view the details and review text answers with one click. You can also drill down to view respondents by answer choice, and save them to a list.
2. Individual results
View results by respondent-leading to valuable insight for one-on-one follow-up communication. You can search for, and analyze a single respondent by viewing their contact details, including name and address, and learn how they answered all questions.
3. Invitation results
Instantly measure the performance of your DataCollect email invitations. You can use the at-a-glance view of all invitations sent for each DataCollect. You can also see the date sent, number sent, opens, clicks, and more.

How do I export my results?

With just one click, you can export your online DataCollect results in CSV format to look for key trends over time.

Filtering

What is filtering?

Filtering enables you to group and segment respondents, based on how they answer select DataCollect questions. You determine which question and answer choices you want to filter, and DataCollect displays the results with easy-to-read graphs. With one click, you can drill down to identify who fits your selected criteria. Then, save them to a new list or an existing list for targeted follow-up.

Why would I want to use filtering?

You'll gain the marketing intelligence you need to better understand your audience, make smart decisions, and target your message for your next communication. It also helps you sharpen your list segmentation by saving groups of respondents, with similar interests, as a targeted contact list.